Vectorflowene Pty Ltd
Privacy Policy
Last updated: 1 December 2026
Vectorflowene Pty Ltd (ACN 642 537 891) ("Vectorflowene", "we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who we are
Vectorflowene is an independent Australian advisory firm based at Level 12, 100 Market Street, Sydney NSW 2000. We help individuals and small businesses identify and claim Australian Government grants, payments and tax offsets.
2. Information we collect
We collect personal information you provide voluntarily, including: full name, email address, phone number, postcode, household composition, employment status and information relevant to assessing your eligibility for public schemes. We also collect technical information such as IP address, browser type and pages visited.
3. How we use your information
We use your information to: (a) prepare your free eligibility report; (b) provide advisory services you have engaged us for; (c) communicate with you about your enquiry; (d) comply with legal obligations including those of the Tax Practitioners Board; (e) improve our website and services.
4. Disclosure
We do not sell your personal information. We may disclose information to: our authorised staff and contractors bound by confidentiality; relevant government agencies (only with your express consent and only where required to lodge an application on your behalf); IT service providers based in Australia; legal or regulatory authorities where required by law.
5. Storage and security
Your information is stored on secure servers located in Australia. We apply technical, physical and organisational safeguards to protect your data against unauthorised access, loss or misuse.
6. Your rights
Under the APPs you may request access to, or correction of, the personal information we hold about you. You may also withdraw consent or unsubscribe from marketing communications at any time. To exercise these rights, contact privacy@vectorflowene.com.
7. Complaints
If you believe we have breached the APPs, please contact us first. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.
8. Changes to this policy
We may update this policy from time to time. The current version is always available on this page with the date of the last revision.
9. Contact us
Privacy Officer, Vectorflowene Pty Ltd, Level 12, 100 Market Street, Sydney NSW 2000. Email: privacy@vectorflowene.com.